Back in January 2016 Victor Mair, professor of Chinese at the University of Pennsylvania, started an interesting discussion in the blog “Language Log” about a common Chinese word that sounds like a racial insult in English. Professor Mair wrote,
As soon as I read “a phrase that sounds uncannily like the N-word” in the first paragraph, I knew exactly what my colleague’s friend was talking about. The Chinese grad student was saying “nèige 那个 (that)”.
Grammatically, “nèige 那个” begins as a demonstrative, but it is frequently attenuated to become a pause particle or filler word. It is often uttered many times in succession, thus “nèige nèige nèige…”, and people who have a tendency to stutter may get stuck on it for an embarrassingly long time. Even individuals who are not actually stutterers may have an excessive addiction to such words.
That guy Mair must have a time machine. Scroll forward four years to 2020. Inside Higher Education reports,
Professor suspended for saying a Chinese word that sounds like a racial slur in English.
In a controversial decision, the University of Southern California replaced a professor of business communication with another instructor in one of his classes for saying a Chinese word that sounds like an English slur.
Late last month, Greg Patton, the professor, was teaching a lesson on “filler words” in other languages — think “err,” “um” or “like” in English — in his master’s-level course on communication for management.
“Taking a break between ideas can help bring the audience in,” Patton said, according to a recording of one of the Zoom course sections and a transcription that appeared next to him on screen. “In China,” for instance, he continued, “the common pause word is ‘that that that.’ So in China it might be ne ga, ne ga, ne ga.”
Patton, who has worked in China but is not a scholar of Chinese, did not warn students that 那个, or ne ga, (alternatively spelled nà ge and nèige) sounds something like the N-word — which it does. And some or all of the Black students across three sections of the course were offended by what they’d heard. So they wrote a letter to the dean of the Marshall School of Business, Geoffrey Garrett, among others, describing Patton as insensitive and incapable of teaching the three-week intensive communications course.
Whereupon one would expect to read that the University of Southern California told them that anyone above the age of ten should know that words which are harmless in one language but rude in another are ubiquitous, and that an intensive course on business communications that left out mention of such words would be a con. That’s the English meaning of “con”, not the French one.
“Whereupon one would expect…”, wrote I, sounding dead posh. Who was I kidding, this is 2020. What actually happened was this:
… Garrett, dean of the business school, sent students an email saying that Patton was being replaced as instructor of the course, effective immediately.
“It is simply unacceptable for faculty to use words in class that can marginalize, hurt and harm the psychological safety of our students,” Garrett wrote. Patton “repeated several times a Chinese word that sounds very similar to a vile racial slur in English. Understandably, this caused great pain and upset among students, and for that I am deeply sorry.”
If the students’ “psychological safety” is harmed by the knowledge that unfortunate cross-linguistic homophones exist, maybe “business communication” is not the best subject for them. Business often involves meeting foreigners, who at any moment might forget who they are talking to and speak their own language. Even in America one is not safe from people who speak other languages!
While the change was presumably applauded by those students who urged action against Patton, his effective suspension from teaching the course angered many other students and alumni.
One petition for Patton’s reinstatement with thousands of signatures says, “For him to be censored simply because a Chinese word sounds like an English pejorative term is a mistake and is not appropriate, especially given the educational setting. It also dismisses the fact that Chinese is a real language and has its own pronunciations that have no relation to English.”
Ninety-four Marshall alumni, many of whom are Chinese and now live in China, wrote their own letter to the dean and other administrators, expressing support for Patton.
“All of us have gained enormous benefit from the academic leadership of Prof. Patton. His caring, wisdom and inclusiveness were a hallmark of our educational experience and growth at USC and the foundation of our continued success in the years following,” the named alumni wrote.
Moreover, they said, “We unanimously recognize Prof. Patton’s use of ‘na ge’ as an accurate rendition of common Chinese use, and an entirely appropriate and quite effective illustration of the use of pauses. Prof. Patton used this example and hundreds of others in our classes over the years, providing richness, relevance and real world impact.”
After a gap of four years, Professor Mair wrote an update of his 2016 post in the context of Greg Patton’s dismissal: “That, that, that…”, part 2.
It is well worth a read. It quotes the full text of the grovelling letter to students written by Dean Geoff Garrett, a copy of which should be printed out and kept in your medicine cabinet should need arise for a quick-acting emetic.
This comment by “Twill” resonated with me:
I suppose it is “unacceptable to use words that marginalize”, but perfectly acceptable to marginalize every other language on this planet by insisting that any words that might arbritrarily offend English speakers should be stricken from the dictionary, no matter what they actually mean or are used. I fail to see how we can “engage respectfully with one another while fostering and exemplifying the knowledge and skills needed to lead and shape our diverse and global world” if we don’t extend the courtesy of letting other languages speak for themselves.
And what’s the betting that these people, who demand their delicate ears be protected from the sounds of the most spoken language in the world, call Trump voters “hicks” and mock their supposed provincialism?
This will have a predictable effect on the value of a USC Marshall MBA. Imagine you are the CEO of an international company. You seek to fill an executive position that requires the postholder to move confidently between Western and Chinese business environments. Are you going to go for the candidate from a school where students are taught honestly about the potential pitfalls of cross-cultural communication, or the one from the USC Marshall School of Business who has only been fed the Disney version? The issue is not limited to that one word 那个, or to the Chinese language. It is about whether a potential employee can cope outside the bubble of an “elite” US academic institution.
And of course the bad effect on a candidate’s chances will be reinforced if the candidate is black, whether or not they personally had anything to do with this affair. No need to assume the potential employer is racist. They simply will prefer not to hire someone who has been primed to freak out when a Chinese colleague says the equivalent of “like, er, you know” for a word on the tip of their tongue.
